Ir al contenido
- Economist and MBA from INSEAD, with certifications in PMP®, Lean Six Sigma Black Belt, Scrum Master, and Change Management (CCP – ADKAR). Silvia brings over 20 years of experience leading strategic projects, operational transformation, and continuous improvement across high-impact industries and global corporations.
- Her professional focus is centered on:
- Organizational and operational transformation
- Process optimization and efficiency
- Complex project management and change leadership
- Agile and digital implementation at scale
- She has led high-level projects in renowned organizations such as:
- Faro Consulting Group – Project leadership for industrial service providers, including contract optimization and strategic planning focused on cost reduction and value capture.
- Finning South America – Regional management of operational excellence and productivity, leading cross-country projects in Chile, Argentina, Bolivia, and Uruguay involving integration, process improvement, and synergy analysis.
- EY (Ernst & Young) – Management of teams and execution of efficiency, regulatory, and transformation projects for international financial institutions.
- Strategy& (PwC) – Delivery of strategic initiatives in mining, consumer goods, and financial services, including automation, operational design, and efficiency strategies.
- LATAM Airlines – Over 9 years of leadership in revenue management, customer service transformation, and digital integration projects across Latin America post-merger.
- Banco Falabella – Management of loyalty programs and business intelligence to increase profitability and drive commercial growth across multiple business units.
- Silvia is known for her structured approach, strategic mindset, multicultural leadership, and ability to mobilize organizations in high-complexity environments.
- Languages: Spanish (native), English and Portuguese (full professional), French, Italian, and German (basic to intermediate).
- Key certifications: PMP®, Lean Six Sigma Black Belt, Scrum Master, Disciplined Agile, CCP–ADKAR, Negotiation Mastery (Harvard), AI for Business (Wharton).
